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Thanks to our National
national IVR´s
Q-Net, your applications can be consulted in
a local way in the following cities:
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* Mexico, DF.
* Guadalajara, Jal.
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* Monterrey, NL.
* Puebla, Pue.
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Our infrastructure avoids
the necessity to acquire an expensive 800 number,
by getting a local number in each one of the cities
achieving this way significant savings on your long
distance expenses.
GLOSSARY
IVR:
(Interactive Voice Response), System of
interactive voice answers.
PTSN: (Public Switched
Telephone Network). Public telephony network.
Speech Recognition:
Technology that allows the processing of
instructions generated by the user's voice.
Text to Speech:
Technology capable of generating natural voice from
a text source.
Computer Telephony
Integration: Integration of the phone systems
with the computer.
IDC: (Internet Data
Center). Offers physical facilities and
telecommunications infrastructure to host and to
manage your critical application servers; with
qualified personnel and redundancy guaranteed in
all the services.
SMS: (Short Message Service).
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