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Allows our clients to
consult the statistics of their application. The
information provided to the client is customized
according to his/her needs and to the application
type.
Some examples of the given
information are:
* Total calls per
day.
* Total calls per week.
* Total of Transferred
calls either to a call center or to some
extension.
* Total of Successful
Consultations.
* Peak Hour Charts.
Besides the information here
shown we also provide our customers with the
detailed statistics that he/she requires for
monitoring the behavior of their application.
As an additional service you
will be able to listen calls that access your
application to know the behavior of your users,
obtaining valuable feedback therefore being able to
verify the effectiveness of your IVR
platform.
Clients
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