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Q-Voz is born out of
the need to expand the solutions of Interactive
Voice Response (IVR) to a bigger market with a
minimum investment cost. Allowing to take the
databases, including those that are already on the
internet, to the user that doesn't have access to
them by other means than telephone. This way a more
efficient use of the investments in this field is
achieved.
Mission
To provide the best
telecommunications solutions and services in the
Latin market, trough an agile, dynamic and
innovative performance, through our people's
effort, always carrying out their responsabilities
incompliance with the values of Q-Voz.
Vision
To become the leader
supplier of IVR
services for the target market segments.
Values
Innovation and
creativity.
We want innovation and creativity to be
indispensable characteristics on our people, since
they represent an important foundation for the
development and the continuous improvement. In
Q-Voz we want to be distinguished for being
a creative and innovative company, with excellent
results.
Respect, integral
development and Staff's excellence.
We impel the respect and people's integral
development and that of their families, seeking to
enlarge the knowledge, abilities and capacities of
all our people, as only this way we will be able to
assure their growth in excellence and that of our
company. It is for this reason that we consider
ourselves a humanist company.
Honesty, integrity and
austerity.
We require our collaborators to respect the
ethical and moral principles, being consistent
between thought, say and do.
How we work:
Q-Voz offers
IVR
services by means of the outsource
concept and also integral "key in hand" solutions,
under this outline your organization will offer a
better service and will gain an excellent
acceptance. Our solution offers a combined
development of the application your company
requires and we go with you from the
planeación to the setting in operation and
maintenance of the system.
Advantages of an
IVR
with Q-Voz:
* Cost by demand.
* Quick implementation.
* The best technology
without high investment costs.
* Access to Human
Resources expert on IVR
operation.
* On time development of
your system, working by objectives and solving
end user's needs.
* Upgrades and continuous
improvements to your system without additional
cost.
* Permanent Monitoring
for problem detection and correction.
* Availability 24X7.
* Access in a local way
in 25 of the most important cities in the
country by means of our net of IVR´s;
Q-Net.
As you can see, in
Q-Voz we profit form the capacity of your phone
services and make available to your clients data
bases and on-line operations in traditional
platforms and the internet. Contact us and know the
learning method that we use to teach your phone to
speak.
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